Shipping & Returns

SHIPPING POLICY

Shipping is ALWAYS free within the US. 

Please allow 7-10 days for your items to arrive after being shipped. 

Shipping outside the US will be calculated at checkout.

RETURN & EXCHANGE POLICY

Please email us at DandelionSoulDesigns@gmail.com We do not provide free returns at this time. It is the customers responsibility to return the item to us at their expense, and to also pay the return shipping back to them. We do not offer in person returns or exchanges.

If your order arrives damaged, please contact us immediately with photos of the damages at DandelionSoulDesigns@gmail.com

Please allow 7-10 days for us to receive your exchange or return. If the item you are requesting to return is no longer in stock, we will notify you immediately.

If the item is personalized or custom commissioned, we cannot accept returns or exchanges due to the nature of the order.

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